, Healthcare Management, Medical Devices, Pharmacy Automation, Strategic Planning, Patient Safety, Process Improvement, Team Building, Customer Service, Contract Negotiation, Inventory Management, Sales ManagementWashington D. C. Metro AreaDirector, Medication Use Quality Improvement at American Society of Health System PharmacistsHospital and Health CareEducationUniversity of Louisiana at Monroe 1966 — 1974BS, PharmacyExperienceAmerican Society of Health System Pharmacists Coordinator of Drug Shortages Web Resource CenterASHPJanuary 2008 Present American Society of Health System Pharmacists January 2007 Present ASHP 2007 2011 ASHP 2007 2011 ASHP 2008 2010 Mark O. Hatfield Clinical Research Center, NIH November 1997 December 2006 Panama City, FloridaInternal Client Service Coordinator at Sallie MaeFinancial ServicesEducationUniversity of Louisiana at Monroe 1973 — 1974ExperienceSallie Mae July 1993 Present SkillsCustomer Service, Management, Disaster Recovery, Relationship Management, Customer Satisfaction, Outlook, Training, Portfolio Management, Microsoft Word, Team Leadership, Financial Reporting, Sarbanes Oxley Act, Internal Controls, PeopleSoft, Business Process. , Team Building, FinanceShreveport, LouisianaOwner at Hand Construction, LLCConstructionEducationUniversity of Louisiana at Monroe 1972 — 1974Bachelor of Science, ConstructionExperienceHand Construction, LLC 1980 Present Houston, Texas AreaTechnical Applications Manager at Siemens Healthcare DiagnosticsMedical DevicesEducationCharity Hospital of Louisiana at New Orleans 1974 — 1975Medical TEchnologyUniversity of Louisiana at Monroe 1969 — 1974ExperienceSiemens Healthcare Diagnostics May 2006 Present SkillsProcess Improvement, Troubleshooting, Problem Solving, Team Leadership, Team BuildingAustin, Texas AreaRealtorReal EstateEducationUniversity of Louisiana at Monroe 1972 — 1974BusinessExperienceHomeCity Real Estate December 2013 Present Goldwasser Real Estate July 2012 December 2013 Nextage Lone Star Realty March 2013 July 2013 Keller Williams 2011 March 2013 Zip Realty August 2008 December 2010 ZipRealty, Inc. 2008 December 2010 Cayenne Properties January 2007 January 2009 Cayenne Properties January 2004 August 2008 SkillsFirst Time Home Buyers, Sellers, Buyer Representation, Home Staging, Residential Homes, Buyers, Real Estate, Marketing Strategy, Single Family Homes, New Home Purchase, Relocation, ForeclosuresGreater New Orleans AreaPrograms Coordinator, Special Programs at Tulane UniversityHigher EducationEducationUniversity of Louisiana at Monroe 1970 — 1974BME, Music EducationExperienceTulane University Famly Programs CoordinatorU.